Crawford for Hospitality
Drive efficiency, build customer satisfaction and protect your brand
Counting many of the industry’s leading brands as customers, Crawford delivers proven value to hospitality businesses of any size.
One Crawford. At your service.
Crawford's extensive capabilities and wide range of services are a perfect match for businesses in the hospitality sector. We combine over 75 years of history with industry-leading innovations to deliver a suite of services that not only drive business efficiencies, but also build customer satisfaction and protect your brand.
Special report — hospitality and leisure
From hotels and resorts, to casinos, restaurants and concert venues, businesses across the leisure and hospitality sector are navigating an evolving risk landscape. In this special report, we explore how the sector dealt with the hurricanes of 2017 and whether insurance is fit for purpose in an increasingly intangible, interconnected world.
Unmatched expertise
With over 75 years in the business, Crawford brings one of the most experienced teams in the industry.
Driven by innovation
From mobile self-service apps to predictive analytics and more, Crawford keeps you on the cutting edge.
Global reach
With offices in over 70 countries, we meet you where you are and cover all your locations.
Key solutions for hospitality businesses
From business interruption to business as usual
From minor damage to major, catastrophic events, Crawford is there with the right team, the right technology, and the right processes to help you restore and rebuild.
Restore and remodel with the largest, most-trusted managed repair network
Access our highly-qualified network of contractors to complete needed repairs or improvements on time, on budget, and backed by our workmanship warranty.
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Be prepared in the age of cyber crime
Crawford’s Global Technical Services group offers a growing, global network of experts to handle cyber risk and losses from cyber events.
Ensure compliance, assess risk, and prevent loss
Crawford's subsidiary, WeGoLook, is an innovative provider of on-demand field services. With over 45,000 "Lookers" around the world, WeGoLook can facilitate inspections and deliver customised reports from all your locations in as little as one day and at an affordable cost.
Key uses include inspecting for brand compliance or adherence to other corporate requirements. Additionally, WeGoLook can inspect key areas of risk so that issues can be addressed before loss occurs.
Facilitate in-house documentation when incidents occur
Crawford also offers YouGoLook, a customisable, private label self-service mobile app that can be used to empower employees or any other group to perform inspections on their own. Using this powerful app, you can enable employees in each of your locations to document information when incidents occur and generate standardised reports, rigorously reviewed for quality assurance, in as little as one day.
Learn more about Crawford's solutions for hospitality businesses