Property

Tailored technical property claims solutions, applied with industry-leading expertise.

 

Aerial image of property

 

Effectively handling property claims requires an ability to deploy the right people and technology to quickly assess the severity of property damage, accurately estimate the work and cost needed, effectively manage the repair and restoration and ultimately improve customer satisfaction. With one of the largest and most qualified adjusting field teams in the UK market today, Crawford delivers a truly bespoke property claims solution specifically designed to take the complexity and worry out of claims management.

Our property solutions include:

  • Domestic — property damage, theft and accidental damage for buildings and contents
  • Commercial — all sizes of enterprise, manufacturing, property owners, shopkeepers, large corporations, landlords, business interruption, cyber, public sector, and more
  • Specialist risks — with a track record of delivering in times of surge

Crawford delivers the right response every time. Our claims handling service adapts to each and every claim, leveraging technologies such as self-service mobile apps and drones to maximise efficiencies for you and your customers.

Our range of adjusting services spans from desktop claims management right through to complex field-managed claims and our market-leading managed repair service, Contractor Connection. From first notice of loss right through to payment and repair, Crawford can offer industry-leading support and technology, tailored to suit every need.

Perfect for:

  • Processing claims of any size or complexity throughout the UK
  • Reducing costs and maximising efficiency throughout the claims journey
  • Increasing customer satisfaction
  • Applying specialist knowledge to key areas — escape of water and subsidence
  • Creating bespoke solutions for more complex or large-scale losses
  • Responding quickly to surges in demand

Why choose Crawford?

  • The most experienced network of licensed adjusters offering full UK & NI coverage
  • Insurance qualified adjusting field team with experience and expertise
  • Unrivaled technical competence and unmatched commitment to ongoing training
  • Bespoke claims solution tailored to client and customer requirements
  • 24/7 365 omnichannel claims intake through ClaimsAlert UK
  • Proven track record for delivery in times of surge
  • End-to-end management through our Contractor Connection managed repair network

 

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£8.2m paid out per day on domestic property claims*
£4.7m paid out per day on commerical property claims*
£2.5m paid out per day on escape of water claims*
20% average savings delivered by Crawford UK on escape of water claims.

* Across all claims in the UK, according to the Association of British Insurers

Our network of adjusters and claims professionals respond quickly to all types of property loss. Using innovative technology, we provide real-time claims status, accurate estimates and a streamlined, efficient handling process.

Suzanne Ferguson | Head of Property | Crawford & Company, UK & Ireland

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